Refund Policy

1. Overview

This Refund Policy explains how refunds are handled for payments made through BooklyPro.

2. BooklyPro Subscription Payments

BooklyPro may provide paid subscription plans for businesses. Subscription payments are generally non-refundable for billing periods that have already started or been used, except where a refund is required by applicable law or otherwise determined to be appropriate.

3. Subscription Cancellation

You may cancel your BooklyPro subscription using the cancellation options available through your account or the applicable subscription management process.

Cancellation normally prevents future renewal but does not automatically refund a billing period that has already started.

4. Duplicate or Incorrect Payments

If you believe you were charged more than once or were charged an incorrect amount, you may contact BooklyPro through the contact method available on the website.

We will review the transaction and take appropriate action when an error is confirmed.

5. Unauthorized Payments

If you believe a payment was made without your authorization, please contact BooklyPro as soon as possible so the transaction can be reviewed.

6. Booking Refunds

Payments made for appointments with businesses using BooklyPro may be subject to the individual business's cancellation and refund policy.

For a refund relating to an appointment, customers should contact the business with which the appointment was made.

7. Refund Processing

When a refund is approved, it will generally be returned through the original payment method.

The time required for the refund to appear may depend on the payment provider and financial institution.

8. Third-Party Payment Providers

Payments may be processed through third-party payment providers. Additional terms from the payment provider may apply to payment processing.

9. Changes to This Policy

This Refund Policy may be updated from time to time. Changes will be published on this page with an updated date.

10. Contact

Refund questions may be submitted through the contact method made available on the BooklyPro website.